This Privacy Policy describes how Cizma Unipessoal LDA (collectively the “Company”, “we”, “us”) collect and use personal information about you. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Those living in the EU should also to view additional information about how we collect and use your personal information in compliance with EU data protection laws. Please take a moment to review the terms of our Privacy Policy.
For the purposes of this policy, “personal information“ means information that either identifies you on its face, or ties you to other information that, in combination, identifies you. It is possible that third parties may be able to personally identify you by other means, including by associating facially anonymous information about your Internet activity with other records.
If you have questions about this policy or how we treat your personal information, you should contact the Cizma Unipessoal LDA Legal Department at privacy@lipsomal.com or at Cizma Unipessoal, Attn: Legal Department, Rua Elias Garcia nr. 87 Salas 10 E 11 Cacem 2735-263 Portugal
Depending on how we interact with you, we may collect, use, store and transfer different types of personal information about you. This includes:
We may collect personal information about you in several situations. For example, we may collect information when you create an account or purchase online, contact us with questions, provide feedback regarding our products, or answer questions about your product interests. You do not have to provide your personal information, but if you decide not to do so, you may limit the features that you are able to access through our Services.
The personal information we may collect includes:
Please note that we define “personal information” as stated here – that is, as information that either identifies you on its face, or ties you to other information in our own records that directly identifies you. It is possible that third parties may be able to personally identify you by other means, including by associating facially anonymous information about your Internet activity with other records.
We collect information from you and about you in different ways.
We also may collect certain information by automated means when you use our Services, including your internet protocol (“IP”) address; information about your web browser software and version; if you arrived at the Services through a link from another website, the uniform resource locator (“URL”) of the linking page; your mobile device identifier and other information about devices you use to access the Services; and information about your activity while using the Services, such as which pages you choose to view, queries you make using our “search” function, and other information about your account usage.
We and our partners may use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. For example, on our websites, we store small pieces of information in cookies that help us remember you when you return to our website. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and to identify the IP address of the computer on which they were opened. The information we obtain in this manner helps us customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer. Web beacons also allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all the Services features.
Our Services include Social Media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.
We also may collect information about you from other sources, including from social media providers and commercially available sources such as data aggregators and public databases. Please note that we may combine information from such sources with the information we collect about you directly, and that we may use the combined information as described in this Privacy Policy.
Please note we do not currently support any browser based Do Not Track (DNT) settings or participate in any DNT frameworks, and we do not assign any meaning to any potential DNT track signals you may send or alter any of our data collection or use practices in response to such signals.
We may use the personal information we collect about you in the ways described below.
Contact Us.
We use personal information such as your Contact Information to respond to your questions and comments when you communicate with us through links or pages provided by the Services, such as the “Contact Us” feature.
Shopping.
If you purchase products from us, we use personal information, such as your Identity Data, Payment Information, and Contact Information to process your purchase, confirm your order, and deliver the items to you. We also use cookies which are necessary for completing the online check-out process. For further information on our use of cookies, please see our Cookies and Tracking Policy.
Administration.
We use personal information to perform business analyses or for other purposes to improve the quality of our business, our Services, and the products we offer. We may also use personal information about you to administer our Services, including to investigate possible violations of and enforce our contracts, including our Terms of Use and any terms and conditions associated with our products and services, and to comply with our legal obligations.
Email Newsletters and Promotions.
We use personal information about you, including your Contact Information, to send you our newsletters, exclusive offers and promotions, and product news through email, where you have agreed to receive such communications. We also may use personal information about you to administer our promotions. Visitors from the EU may click here to learn more about how we use your personal information to tailor offers and promotions in compliance with EU data protection laws.
Feedback.
We use information you provide to us regarding our products and services, to provide product feedback to our customers [in aggregated form] through the Services.
Fraud and Crime Prevention and Detection.
We use your personal information, such as your Technical Information, to help prevent and detect fraud and other crimes that might be committed using or against our Services. We do this to both protect our legitimate interests in protecting our business assets and comply with our legal obligations.
IT Security and Website Operation.
We use your personal information, such as your Technical Information, to help us protect our legitimate interests in troubleshooting, testing, maintaining, and protecting our IT systems, including this website.
Compliance with Legal and Regulatory Obligations.
We use your personal information to comply with our legal and regulatory obligations which arise from time to time. For instance, we may use your Contact Information to alert you if a product is recalled. We may also collect your Health Information to maintain records of adverse reactions to our dietary supplement products when you choose to provide this to us.
Other Uses of Information.
In addition, we may use your personal information as otherwise described to you at the time of collection with your consent.
Our Services offer publicly accessible reviews. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our site, contact us at info@lipsomal.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
You may be able to share certain content from our Services with others by asking us to forward the content. To share information, we ask for the recipient’s and your name and email addresses. We will automatically send your friend a one-time email inviting him or her to visit the site. We collect and store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at privacy@lipsomal.com to request that we remove this information from our database
External Third Parties. We will only share your personal information with external third parties in the following limited circumstances:
Service Providers.
We may share your personal information with service providers that perform certain functions or services on our behalf in order to fulfill the services you request from us. These include third parties which host our websites, manage databases, perform analyses, send communications for us, process payments on our behalf, ship your orders, provide you with live chat service, or provide certain other components of our websites. We do not authorize service providers to use or disclose the information, except as necessary to perform services on our behalf.
Analytics.
We may allow third parties to collect information in order to provide us with analytics. For instance, the Services use analytics tools provided by Google to help us understand how people use the Services. You can learn more about how Google collects and uses information as a part of its tools at http://www.google.com/analytics/.
Marketing Partners.
We may share your personal information with select marketing partners that we believe would be of interest to you [where you have given us permission to do so]. We describe below how you may choose to instruct us not to share personal information about you with our marketing partners.
Legal Process.
We may disclose your personal information to the extent necessary to respond to subpoenas, court orders, or other legal process in response to a request for cooperation from law enforcement or another government agency, in order to comply with our other legal and regulatory obligations.
Protect Our Services and Users.
We may disclose your personal information to governmental authorities if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity, or violation of our Terms of Use or other contracts.
Transactions.
It may sometimes be necessary for the advancement of our legitimate commercial interests to share your personal information with our professional advisers in connection with a corporate transaction, such as a sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets. When we do this, we will always take measures to ensure the ongoing protection of your personal information.
Other Circumstances.
We may also use your personal information in other circumstances, but we will also explain them to you at the point of collection and, where necessary, get your agreement.
You can subscribe to receive marketing offers or solicitations from us through email by clicking here or emailing info@lipsomal.com. If you prefer not to receive marketing emails from us, please contact us at info@lipsomal.com. Please note that these requests may take up to 10 days to be effective.
Please note that your request not to receive unsolicited commercial emails from us will not apply to messages that you request or that are not of a marketing nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving unsolicited commercial messages.
If you have established a user account in connection with one of our Services, you may be able to review and request changes to some information that the Company maintains about you through your account settings or by contacting us at info@lipsomal.com. We will respond to your request for access within 30 days.
Visitors from the EU may refer here for further information about your specific rights in relation to the personal information we hold about you.
We will only retain your personal information for as long as necessary (generally 7 years) to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@lipsomal.com. Visitors from the EU may click here to find out more about data retention and the specific rights you have in relation to your personal information we use.
Our Services may provide links to websites operated by third parties for your convenience and information. All of these websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications that you use to better understand their privacy practices.
We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our Services. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Among other safeguards, we use Secure Sockets Layer (“SSL”) technology to help protect transmissions over the internet of your payment card data.
Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the internet, you can contact us using the toll-free number listed on the website from which you want to order. If you have any questions regarding security, you can contact us at info@lipsomal.com.
We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Visitors from the EU may click here for additional information about cookies.
We reserve the right to modify the Privacy Policy at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date those terms will be effective. We will give you advance notice of any substantive changes by email where possible, but reserve the right to make such modifications immediately if required. It is your responsibility to check to determine if there have been changes to the Privacy Policy and to review such changes.
Our Services are not directed to persons under the age of 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us via the contact details listed below. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
Your Rights. Under the European Union General Data Protection Regulation, you have certain rights regarding your personal information:
If you would like to exercise any of your rights described above and submit a request, click here or contact info@lipsomal.com. We will respond to all legitimate requests within one month. We may sometimes request additional information from you. Please note that we may not be able to fulfill your request under certain circumstances, such as when it is necessary to keep your information to complete an order or meet a legal obligation. If we cannot fulfill the request, we will notify you of the reasons why.
If you disagree with our resolution of your request, you have the right to make a complaint to the supervisory authority in your country. You may also seek to enforce this right through a judicial remedy.
Health Information. We ask for your explicit consent before collecting any information about your health or medical conditions. We will use this information only for the purposes of meeting our regulatory and legal obligations [and will not share it with any third parties]. You may withdraw your consent at any time by contacting us as described above.
Data Breaches. Please note that we have put in place procedures to deal with any suspected personal data breach. We will notify you and any applicable EU data protection supervisory authority of a breach where we are legally required to do so.
Cookies and Tracking Technologies. We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.
If you wish to not have your browsing information used for the purpose of serving you ads, you may alter your advertising preferences here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Marketing and Promotions. If you have indicated that you would like to receive marketing communications from us, we may use your personal information, including your order history, the marketing preferences you tell us about, and the feedback you send to us, to build a profile about you and tailor the promotions we send to you. For example, if you sign up to receive promotions from us, and we see you place an order for the same products every month, we may send you special coupons for those products on your birthday. If you have questions about how we use your personal information to tailor the promotions you receive, please click here or contact us at info@lipsomal.com. If you would like to change your marketing preferences or would no longer like to receive marketing communications from us, contact us at the email address above.
Data Retention. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us at:
Email: privacy@lipsomal.com.
Mail:
